E-Bikes and Scooters FAQs

Ebike components or ebike anatomy
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Care and Maintenance

Proper care and maintenance are crucial to battery longevity. To help maintain capacity, range and life of the battery, you may follow these guidelines:
  • When you change your e-bike battery for the first time, charge it for long 6-12 hours. It helps to condition the new battery cells.
  • Do not drain/discharge the batteries to 0% regularly. Partial discharges with regular top-ups are recommended to extend the recharge-cycle lifespan of the battery.
  • Occasionally charge 12-24 hours straight. It reverts to a trickle charge to help balance the battery cells.
  • For the long-term storage, drain the battery about 50%-80% of its full capacity before storing. When the battery is not used for a long time, charge at least once every three months.
  • Avoid exposing the battery to extreme temperatures both while using and charging to prolong the e-bikes battery life. The charging environment must be cool and dry. Please keep the battery between 15°C to 40°C under the condition of charging. Do not store below/above – 20 °C ~ 45 °C.
  • Please use the original charger provided by the manufacturer. Pay attention to the battery type and the applicable voltage of the charger.

Electric bikes are made of exactly the same materials as regular bikes added with electric components. Therefore, maintaining an e-bike is similar to a regular bike. You need to keep the chain lubricated, regularly check the tyre pressure and keep eyes on screws. It is also recommended to keep cleaning the electronic parts, follow the best practices to charge the battery etc.

However, an e-bike creates more friction on chains, brakes pads, wheels and tyres which might wear faster than normal bikes. A good quality electric bikes add very little to the maintenance schedule. It’s a good idea to refer e-bike manual and follow recommended schedule maintenance proposed by the manufacturer.

Most good quality e-bikes have a lithium battery (avoid lead-acid battery). The life of the battery is linked to the battery charging cycle. A charge cycle is a process of charging a rechargeable lithium battery.

Batteries like Samsung, LG, Panasonic may have around 600 charging cycles indicating that in a standard use case, the life of the battery may range anywhere from 2 to 4 years depending upon how well it is maintained. It’s normal for a lithium battery to slowly lose its storage capacity over a period of usage time.

Please refer to our FAQ Electric bike/scooter charging tips for long battery life for more information.

Generally, the electrical system on the e-bike is water-resistant and is designed to tolerate riding in normal rain. However, it is recommended not to leave the e-bike unnecessarily exposed to prolonged downpours, so as to avoid condensation in the display and other electrical components.

You can ride your electric bike in rain by taking proper measures:

  • Use fenders. It will keep the rain off you and your e-bike.
  • Wear waterproof jackets, shoes and pants to make sure your ride is comfortable.
  • Use a waterproof backpack, or shoulder bag to prevent your stuff from getting wet.
  • Use lights for safety (Consider adding a blinking light on your helmet, rack, handlebars, or backpack).
  • Lower your tire pressure to give your bike a better grip.
  • Clean your e-bike after completing your ride.

Notes: 1. Submerging an e-bike in water may lead to permanent damage to the motor, battery or electrical components. 2. Riding in the rain may be dangerous due to slippery or wet road conditions.

General

An electric bike is very different from a regular bicycle. It consists of several electric components such as a motor, a battery and a controller integrated into a design. The e-bikes wheels, frames, tyres, braking system and overall design are purpose-built to accommodate electric components, stability and safety. Therefore, just converting a normal bicycle with electric conversion kit may not be safe.

E-bikes are also called pedelec bicycle where the riders pedalling is assisted by an electric motor. 1:1 Pedal assist system (PAS) in an e-bike activates motor only when the user pedals the e-bike. The PAS motivates the user to pedal naturally and helps you get that calorie burn.

In Australia, legal E-bikes must comply with the European Standard for Power Assisted Pedal Cycles (EU standard EN15194:2009 or EN 15194:2009+A1:2011) and the motor power must cut out (stop operating) automatically when the speed reaches 25km/hour.

As a customer always ask the seller if the E-bike is compliant to EN15194 standard and they have secured import licensee before importing to avoid a costly mistake.

It is important to check if it is legal e-bike to avoid a costly mistake and unwanted trouble. You can use the following general checklist to find out if it is a legal e-bike.

  • E-bike must compliant with the European Standard for Power Assisted Pedal Cycles (EU standard EN15194:2009 or EN 15194:2009 A1:2011).
  • E-bike must have a maximum motor power output of 200 watts or 250 watts.
  • Check that motor power must cut out (stop operating) automatically when the speed reaches 25km/h.
  • The main source of power on a legal motorised bicycle must be the pedals assisted by a motor.
  • Check with the seller if he has secured import license from Australia Federal Government before importing.

If an e-bike is not legally compliant it must not be ridden on roads and paths. They may only be ridden on private property that isn’t accessible to the general public.

There are several reasons why someone should consider an electric bike as an active mode of transportation over cars/public transportation. Some of the obvious reasons are:

  • Ride2Work to avoid traffic jams, parking issues & crowded public transport
  • You are determined to choose an active and healthy lifestyle.
  • Replace short-distance car trips for example local shopping, Ride2School etc.
  • You pledge to reduce carbon footprint by reducing fossil fuel-run vehicles.
  • You live in a hilly area and riding a normal bicycle is challenging.
  • A physical health condition that limits your freedom to ride effortlessly.
  • Don’t want yourself to get sweaty and exhausted after every ride.

Practically an electric bike can go as fast as you are able to pedal it. However, as per government regulation in Australia, the motor power of an e-bike/scooter must cut out (stop providing electric-assist) automatically when reaching the speed of 25km/hour.

If an e-bike is not legally compliant it must not be ridden on roads and paths. They may only be ridden on private property that isn’t accessible to the general public.

No. Just like regular bikes, electric bikes don’t require a license or registration provided the electric bike is certified by the European Standard for Power Assisted Pedal Cycles (EU standard EN15194:2009 or EN 15194:2009+A1:2011). Please check if your e-bike meets the above legal requirements

Generally speaking, an electric bike is a regular push-bike with a battery-and motor-powered “assist” that comes via pedalling and, in some cases, a throttle. The main components of the electric bikes are electric motor, battery, drivetrain, controller, pedalling sensors and display. The battery powers the motor which in turn releases kinetic energy to the drivetrain. The drivetrain then applies torque and manual power to move the wheels without exhausting the rider.

The Pedal-Assist System (PAS) is an operating mode on an electric bike that provides power from the motor to help riders pedal easier and ride faster. PAS’s usually works with a sensor mounted on the bottom bracket or pedal crank arm. PAS activates motor only when the user pedals the e-bike.

Different e-bikes have different PAS level settings starting from 1:1 to 1:5. When a rider pedals an e-bike, the sensor senses that you are pedalling and activates the motor to provide the rider with a certain level of power resulting in a smoother transition to pedalling. This may feel like a slight push as you ride and also motivates the rider to pedal naturally without stress on the knee joints. You can achieve more speed with the same level of your efforts by simply increasing the PAS level to higher levels.

Riding an e-bike can burn up to 500 calories per hour. You might be thinking “how?”. So Technically, Moov8 E-bikes are called pedelec bike where the riders pedalling is assisted by a small electric motor. 1:1 pedal assist system (PAS) activates motor only when the rider pedals the bike. The PAS motivates the rider to pedal naturally and helps you get that calorie burn.

Regular biking also reduces the risk of several critical diseases such as diabetes, bowel cancer, cardiorespiratory diseases and many more. It is the best way to incorporate regular exercise into your busy routine.

You can read a full article on the benefits of electric bikes at https://moov8.com.au/benefits-of-electric-bikes-are-we-underestimating-those/

Riding an electric bike is not cheating. European Standard (EN15194) certified e-bikes are Power Assisted Pedal Cycles. This means motor only activates when the rider pedals. In other words, the rider has to pedal and make an effort to ride the e-bike. The level of human effort and motor assistance can be managed by the rider from Pedal-Assist System (PAS) settings provided on the e-bike display. The rider can decide how much electric assistant they want from the motor. Therefore, riding an e-bike is a choice rather than cheating.

In some cases, riding an electric bike is advantageous for people who could not ride a regular bicycle due to many reasons such as they live in a hilly area, have a physical health condition that limits their freedom to ride effortlessly, want to ride to work without getting sweaty and exhausted or avoid cars for small distances.

Yes, you can ride your electric bike without pedalling. An electric bike may have a throttle which can be used to engage the electric motor and help in driving the bike without pedalling however as per the regulations in most states/territories the use of the throttle is restricted to only 6kms per hour.

When considering an E-bike purchase the most important factor is quality since major parts like motor, battery and controller account for almost 70%-80% of the total cost. Maintaining and replacing parts from an unreliable and cheaper E-bike will end up costing more. For example, branded Samsung/LG lithium battery cost almost 2-3 times more as compared to a cheap and inefficient Chinese battery. Moov8 e-bikes only use premium quality and trusted bike parts.

Moov8 also offers easy interest-free instalment payment plans for its E-bike and scooter range to make it more affordable.

It depends on which state/territory you are in. Electric bikes must follow the same rules as regular bikes, so check your state’s bicycle laws. For example in Queensland, you are allowed to ride on the footpath as well as a shared path but in NSW only children under 16 and those supervising them can ride on the footpath.

If your battery runs out of charge, you will lose the power assistance from the motor. However, you can ride an E-bike without the battery like a traditional bike. Some of the electric bikes like Moov8-X comes with Shimano gears that makes riding easy without electric assistance. E-bikes equipped with small swappable batteries allow you to keep an extra battery in your backpack for long-range riding or off-grid living.

Riding an e-bike without the battery will not harm or damage the motor. However, riding with a flat or no battery will make the e-bike harder to pedal.

 

Rules & Regulations

State regulations for electric bikes (eBikes) slightly varies in terms of rules and regulation. However, the common regulations across all the States are:

  • The main source of power on a legal electric bicycle must be the pedals. Any motor must be electric and can only assist with pedalling.
  • A pedal cycle with one or more auxiliary motors attached has a combined maximum ungoverned continuous rated power output not exceeding 200 watts.
  • Ebike or Pedalec must comply with European Committee for Standardization EN 15194:2009 or EN 15194:2009+A1:2011 Cycles – Electrically power-assisted cycles – EPAC Bicycles.
  • The motor must cut out (stop operating) when a speed of 25km/h is reached. The rider can continue to pedal above 25km/h like a standard bicycle.

Please refer to the link below for the respective government department regulations w.r.t electric bikes.

NSW: http://www.rms.nsw.gov.au/documents/roads/safety-rules/standards/vsi-27-mopeds-power-assisted-pedal-cycles.pdf

QLD: https://www.qld.gov.au/transport/safety/rules/wheeled-devices/bicycle#legal-motorised

Victoria: https://www.vicroads.vic.gov.au/safety-and-road-rules/cyclist-safety/power-assisted-bicycles